Help & Support

Post an RFQ (Request for Quote) with your quantity, specs and delivery location. Verified suppliers respond with bids, which you can compare and award from the RFQ screen.

Enter your mobile number and we send a 4-digit code by WhatsApp. If WhatsApp delivery fails we send it by SMS. You do not need a password, but you can add one under Password & security.

One person from your organisation completes identity verification through Didit. That is what lets you publish listings. It confirms a real, identified person stands behind the organisation — nothing more, and we never claim more than that.

Open your Profile to edit your details, or Addresses under Profile to manage delivery locations.

When signed in, go to Profile, then Compliance & Policies, then Privacy & data protection. There you can download a copy of your core account data and request deletion. If you cannot sign in or do not have the app, visit cableconnect.in/delete-me and confirm with a code sent to your mobile number. We aim to complete a deletion within 30 days.

The Privacy Policy lists what we collect, why, who receives it, how long we keep it and how to use your rights under India's DPDP Act. It also holds the DPDP notice you see when you sign up.

Write to our Grievance Officer. The name and contact details are on the Grievance Officer page. We acknowledge a complaint within 24 hours and resolve it within 15 days. If you are not satisfied with our answer to a complaint about your personal data, you can complain to the Data Protection Board of India.

Use the report control on a community post or comment. For anything else, including a listing or a message, email support@cableconnect.in or write to the Grievance Officer.

No. We never ask for ID numbers or passwords by email, WhatsApp or SMS. Identity verification happens only on the Didit page you open from inside Cable Connect.